Suggested User Role Assignments
When implementing Cetec ERP, you may want to set up specific roles and restrictions (i.e. user roles) and assign those roles (or groupings of roles) to your employees who will be using the system. For instance, you may want to grant your sales personnel the ability to manage customer records and quotes, while preventing them from going into A/R Aging Summary.Overview
USER ROLE STRUCTURE
When implementing Cetec ERP, you may want to set up specific roles and restrictions (i.e. user roles) and assign those roles (or groupings of roles) to your employees who will be using the system.
For instance, you may want to grant your sales personnel the ability to manage customer records and quotes, while preventing them from accessing areas like A/R Aging Summary.
The below represents a baseline set of recommended groupings per employee type/department. These recommendations are intended as a starting point. Additional privileges and/or restrictions are typically discovered ad hoc as a result of implementing and operating on a day to day basis with the system.
Recommended Role Groupings (Management Level)
ERP / IT Manager
Responsible for all administration of data maintenance, configuration settings, user role privileges, etc.
Recommended Roles:
Admin
Owner / Executive (CEO, CFO, COO, President)
Needs ability to see and/or use everything about the company in the ERP system.
Recommended Roles:
Admin
Manager / Supervisor
Needs ability to see and/or use everything in the company / ERP system except financial data.
Recommended Roles:
Manager, Supervisor, Warehouse
Accounting Personnel
Needs ability to process A/P, A/R, generate financial statements, etc.
Recommended Roles:
Accounting
Department-Level Role Assignments
Sales
Anything involving quoting, order management, order entry, CRM.
Recommended Roles:
Sales
Purchasing
Anything involving planning, procurement, interfacing with a vendor, shopping / RFQ, issuing POs, etc.
Recommended Roles:
Purchasing
Warehouse
Material handling, receiving, stocking, put away, picking, packing, shipping.
Recommended Roles:
Warehouse
Production
Shop floor worker.
Recommended Roles:
Production
Quality
Quality assurance.
Recommended Roles:
Production, QA Admin, QA Inspector, Quality Engineer
How to Use These Role Assignments
ROLE ASSIGNMENT APPROACH
The below represents user roles to assign that will greatly restrict the user’s ability to view/use the system outside of the department correspondent to the user role defined.
For these lower level users, you may assign only the roles above.
It’s possible that, during the course of going live with your ERP system, it may become clear that a lower level user actually needs more access than the departmental role allows for. At that point, you may assign a Manager or Supervisor role to open that up, and further refine that user’s access via the Access Control admin module.
System Behavior & Important Notes
Admin Role
‘Admin’ is the super user level role.
Selecting only Admin will give the user 100% full privileges.
ProductionOnly Role
‘ProductionOnly’ usurps all other roles and will restrict access in the system to only Production Orders (even if you have other roles, even Admin, selected on top).
Multiple Role Assignment
Multiple roles may be selected and grouped together by selecting CTRL + SHIFT and choosing multiple roles.
Access Control
Additional refinements and restrictions may be assigned to users via the Access Control admin module.
Read-Only Access
No “read only” role exists.
Read only access may be achieved via nightly backup of the LIVE system onto a test/backup system.
Additional Considerations
Unused Roles
Other user roles besides the user roles listed above do exist in the user role table. Their application is extremely specific to situational requirements.
We recommend ignoring those unless and until their need presents itself.
User Activity Logging
Cetec ERP logs all user activity and page screen loads/exports in an easily searchable log (Admin → Logs → Usage Log).
Announcing this to employees can help foster a culture of accountability.