Sometimes a sales order needs to pause before it reaches picking and kitting. Common reasons include a customer request, a missing approval, a credit issue, or a manufacturing constraint that would create churn on the floor if the order moves forward.

In Cetec ERP, placing an order on hold is the clean way to prevent the order from progressing. Once the hold is active, the order is blocked from actions like picking parts, logging time, or moving through locations in the order plan until you remove the hold.

Open the Order and Enter Edit Mode

Navigate to the open order you want to pause. In the left-hand navigation, click Edit to open the order’s editable screens.

Place the Order on Hold

In the Header section of the order, click Place Hold. Enter a clear reason so your team can understand why the order is paused, then confirm by clicking the red Place Hold button.

Confirm the Hold Is Active

After the hold is applied, Cetec ERP displays a notification and a warning on the order indicating that it is on hold.

What an Order Hold Prevents

With the hold in place, the order is prevented from progressing in the system. That includes logging time against the order, moving locations through the order plan, and having parts picked.

How to Remove an Order Hold

When you are ready to release the order, return to the Header through the Edit menu and click Cancel Hold. The order can then proceed through your normal production and material processes.

Key Takeaways

• Use an order hold when you need to prevent picking, kitting, or time entry from starting on a sales order.
• Apply the hold from the order Header in Edit mode and include a reason so the team has context.
• Remove the hold by returning to the Header and selecting Cancel Hold when the order is ready to move forward.
• Order holds are meant to stop progression cleanly, so downstream activity does not advance until you explicitly release it.

Conclusion

If a customer order needs to pause, placing it on hold in Cetec ERP keeps your production and material actions from getting ahead of the decision. Use the hold to stop progression, document the reason, and then cancel the hold when the order is ready to proceed.