Automatically Email Customer Invoices from Cetec ERP

Mar 6 2020
Automatically Email Customer Invoices from Cetec ERP

Manually emailing invoice PDFs one by one takes time and attention from your accounting and sales teams. It is easy for a shipment to go out, the job to be invoiced, and the customer copy of the invoice to be delayed or missed altogether.

Cetec ERP automatic customer notifiers let you hand that task over to the system. Once you configure automatic invoice emails, Cetec ERP can send customer invoices on a set schedule so communication stays consistent without extra effort from your team.

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Why Automatic Invoice Emails Matter

For many sales and accounting teams, sending invoices on time is key to getting paid on time. If customers do not receive an invoice PDF when they expect it, cash collection slows down, accounts receivable aging grows, and your team spends more time chasing down missing paperwork instead of managing exceptions.

Automated invoice emails make this step predictable. Every invoice that meets your criteria is handled the same way, so customers receive consistent communication and your team can trust that the system has delivered what was promised.

How Customer Notifiers Work in Cetec ERP

Customer notifiers in Cetec ERP are automatic emails tied to specific customer events. Once you have set up automatic customer notifiers for invoices, Cetec ERP can batch send invoice PDFs to your customers on a schedule, typically overnight, for orders that were completed and invoiced that day.

Each email includes the invoice PDF generated by Cetec ERP and is sent to the customer contacts you have configured. This keeps invoice delivery aligned with your invoicing activity without requiring manual follow up from a user at the end of each day.

Using the Email Log for Traceability

When questions come up about whether a customer received an invoice, you can review the email log in Cetec ERP. The log records which invoice was sent, when it was sent, and which email addresses received it. This gives your team a traceable record of communication without digging through individual inboxes.

That level of detail is especially useful when multiple contacts are involved in the approval and payment process. You can confirm exactly which address was used and when the invoice left the system before you engage the customer on a missing payment or disputed charge.

Sending One-Off Invoices When Needed

Even after you enable automatic notifiers, there will be times when a customer asks for a specific invoice to be resent. Cetec ERP still lets you send an individual invoice directly from the invoice screen. This gives you flexibility to handle exceptions while keeping the routine work automated.

You can resend a copy to a different email address, respond to a customer call, or provide a reprinted invoice for internal review without changing the underlying notifier setup.

Automation and Your Accounting Team

Automation of repetitive tasks like invoice emailing saves time, reduces manual errors, and frees up mental space for higher value work. When Cetec ERP handles invoice notifications, your accounting and sales teams can focus on resolving issues, answering customer questions, and managing exceptions instead of monitoring daily email tasks.

Over time, this reduces the chance of a missed invoice, helps keep cash flow predictable, and provides a consistent experience for customers who expect timely, accurate billing.

Key Takeaways

  • Automatic customer notifiers in Cetec ERP can batch email invoice PDFs for orders completed and invoiced that day.
  • The email log provides a traceable record of when invoices were sent and which contacts received them.
  • You can still send individual invoices directly from Cetec ERP when a customer needs a one-off copy.
  • Automating invoice emails reduces manual work for accounting and supports more consistent cash collection.

Conclusion

Automatic invoice emails through customer notifiers are a simple way to remove a recurring task from your team’s to-do list while improving billing reliability. By letting Cetec ERP handle routine invoice delivery and logging, your manufacturing business can keep customers informed, protect cash flow, and reserve staff time for the work that needs human attention.