Packing slips are customer-facing documents, so small formatting changes can turn into real shipping friction. A common point of confusion in Cetec ERP is that the packing slip link is sometimes grayed out, which makes it look like you do not have access to edit the packing slip columns.
The key is understanding where packing slip options live, and what conditions have to be true before Cetec ERP will enable the packing slip link.
Edit Packing Slips From the Order Screen
If you are on the invoice/ship screen, the packing slip link can be grayed out. In Cetec ERP, packing slip column edits are made from the order screen. Once you are on the order, you can open the order packing slip and adjust the columns used for printing.
This is also where you can manage the order PDF output tied to the order record, so your printed documents remain consistent with the way your team ships and invoices.
Why the Packing Slip Link Can Be Grayed Out
Even on the order screen, the packing slip link can remain disabled if there are no lines with a ship quantity greater than zero. Cetec ERP uses ship quantity as the trigger that there is something to print, so the packing slip is not available until you set ship quantity on at least one line.
How to decide: if you are trying to edit or preview a packing slip, first confirm you are on the order screen, then set the ship quantity for the lines you intend to ship. After that, the packing slip link should be available.
After Invoicing: Use the Invoice Packing Slip Preview
A frequent request is to change packing slip formatting after an order has already been invoiced. In Cetec ERP 4.06, invoices include a packing slip preview screen. This allows you to access the packing slip column options when printing from the invoice packing slip page after invoicing.
Key Takeaways
- Edit packing slip columns from the order screen in Cetec ERP, not from invoice/ship.
- If the packing slip link is disabled on an order, set ship quantity on at least one line first.
- In Cetec ERP 4.06, invoices include a packing slip preview so you can access column options after invoicing.
- Using the correct screen keeps printed documents consistent with what is actually being shipped.
Conclusion
When packing slip options are grayed out, the issue is usually location or readiness. In Cetec ERP, packing slip edits live on the order, and the link depends on having ship quantity set. Once you work from the correct screen and set ship quantity, you can control packing slip output without guessing where the settings went.