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How To Log an RMA

Feb 26 2026

How To Log an RMA

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1. First, navigate to the invoice list to access the corresponding order
2. On the left side of the screen, click "CREATE RMA"
3. Select the RMA type, RMA reason code, RMA status type, and fill out any other relevant data
4. Enter the return quantity so that you can then create a receiving PO or a Work Order
5. Then select the defect code
6. Leverage the Receipt Loc if you'd like to create a receiving PO
7. Leverage the Rework Work Loc if you'd like to create a Rework Order
8. From the Order Screen, you can access your RMA by hitting the RMA+ button on the left side of the screen