Help Center
A central hub for all Cetec ERP support resources, including documentation, how-to guides, flow charts, FAQs, glossaries, and white papers.Getting Started Guide
Self-Implementation Guide
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FAQs
What does the Preferred Bin field in Warehouse Edit screen do?
Preferred bins are given preference for picking. Preferred bins show first in the pick list and will be used for auto-picking when possible. This is useful when you want stock pulled from bins that share a specific prefix such as “FLOOR.”
Why is the AR due date the same as the invoice date on an invoice?
The due days are determined from the TERMS master file. Make sure to specify the correct due at days, and all future invoices will receive the proper AR due date.
Can I Use the Usage Log to See Who Made Changes to an Order?
Yes. You can use the Usage Log to see which user made changes to quotes, orders, invoices, POs, and customer or vendor records, along with the time and date of those changes, as long as they occurred within the past six months.
Go to Admin >> Logs >> Usage Log. Enter the URL for the order, PO, or other item you are looking for. The populated results will show screen visits and updates, including the user ID and timestamp.
- When entering a URL, keep it broad to capture all activity. For example, instead of using the full view URL, enter the base path so edits, updates, and other actions on that item are included.
- If you are looking for a specific action, perform that action on a test order first. Then update the Usage Stats and review the most recent entry to identify the exact URL used for that action.
- You can filter for POST methods to find actions where data was changed. Clicking into a POST entry shows details about which fields were updated and the values at the time of the update.
How Do I Add Additional Ship Vias?
Navigate to Admin > Maintenance > Data Maintenance. Search for SHPCDE and open that table. From there, you can add additional ship vias by clicking Add Record. It is best to add new options instead of deleting existing ones, as deleting can orphan data.
Why Is the "Cancel Receipt" Function Disabled (i.e. Grayed Out)?
You can cancel a receipt by clicking the "Cancel Receipt" link in the left-side navigation area.
The Cancel Receipt function will be disabled (i.e. grayed out) if any of the following conditions are met:
- The parts on the receipt have been picked for an order.
- There isn't a PO line associated with the receipt.
- The receipt has been changed on the bin level (e.g., an inventory/cost adjustment). For cost adjustment, the receipt cancel block only applies to non-average costing customers.
- The receipt exists on a paid voucher.
- The receipt is from an internal PO. "Uninvoice" the linked internal work order to undo the receipt of the finished goods inventory.
Canceling a receipt removes the receipt from a voucher (if it is on one), removes the receipt from the bin in inventory, reduces inventory, removes the receipt, and increases the open quantity on the PO line by the receipt quantity.
Glossary Terms
A/P (ACCOUNTS PAYABLE)
Accounts payable represents money owed by a business to its suppliers.EOQ (Economic Order Quantity)
EOQ is the order quantity that minimizes total inventory holding costs and ordering costs.NOSI (Shipment Number)
In Cetec ERP, an order’s NOSI number refers to its unique shipment number. Every time an order is invoiced and a full or partial shipment of one or more order lines is required, a NOSI number is generated to reference the sequence in which product was shipped for that order.ABC Code
ABC Code is a classification attribute that may be applied to any part in your inventory files. Maintaining ABC Codes lets you segment, classify, and report on your inventory based on items importance to your business. There are no fixed criteria for each class, and Cetec ERP lets you configure exact classification requirements of ABC codes based on your company needs. Example of ABC class are: