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Sales & CRM

How-to guides for managing customers, quotes, orders, and sales workflows in Cetec ERP. Built for sales teams operating inside a manufacturing environment.
How-tos
Sales

How To Create a Customer

How-tos
Sales

How To Add A Credit Card for Cetec ERP Subscription Payments

How-tos
Production

How To Cancel an Order With a Prepayment

How-tos
Production

How To Cancel/Delete an Order

How-tos
Sales

How To Change the Transcode on a Quote

How-tos
Production

How To Create a Custom Order

How-tos
Sales

How To Create an Order (Step 2) - Create Quote Lines

How-tos
Production

How To Create an Order (Step 3) - Commit an Order

How-tos
Sales

How To Create an Order

How-tos
Production

How To Edit an Order

How-tos
Production

How To Enter a Stock Order

How-tos
Production

How To Find a Specific Order

How-tos
Production

How To Handle Subassemblies and Multi-Level BOMs

How-tos
Quality

How To Log an RMA

How-tos
Sales

How To Manage Customer Records From A Quote

How-tos
Sales

How To Manage Quote Workflows & Collaboration

How-tos
Sales

How To Process Service Only Work Orders

How-tos
Sales

How To Reprice a Quote

How-tos
Sales

How To Run the Order List

How-tos
Sales

How To Send a Quote In Excel Format

How-tos
Sales

How To Send a Quote

How-tos
Sales

How To Send an Order Acknowledgment

How-tos
Sales

How To Send Automatic Invoice Notifications

How-tos
Setup

How To Set a Due Date for a Workflow Task

How-tos
Production

How To Use the Order as Used Report

How-tos
Sales

How To View Quotes, Orders, and Backlog by Customer

How-tos
Sales

How To View Your Own Quotes List

How-tos
Sales

Overview - Build-to-Stock vs. End Customer Sales Orders

How-tos
Sales

Push/Pull a BOM To/From a Quote

How-tos
Sales

How To Manage Customer Contacts

How-tos
Sales

How To Apply Discounts On Customer Quotes & Orders

How-tos
Accounting

How To Process Upfront Payments & Prepayments From Customers

How-tos
Sales

How to Add Discounts to Sales Orders

How-tos
Sales

How to Create a New Revision on a Quote

How-tos
Sales

How to Create a Project

How-tos
Sales

How to Link Objects to Projects

How-tos
Sales

How to Mass Update Orders

How-tos
Sales

How to Set Up Misc Charges

How-tos
Sales

How To Create a Ship and Debit

How-tos
Sales

RMA

How-tos
Production

How To Process Orders - An Overview

How-tos
Shipping

How to Create a Commercial Invoice

How-tos
Sales

How to Add Line Taxes for Tariffs

How-tos
Sales

Quote Lines - How To Clone, Delete, and View Part Info